Effective Date: [01/02/2025]

At The Haven Store, we take pride in delivering high-quality home and kitchen products to our customers. Please note that all sales made on our website www.thehavenstores.com are final, and we currently do not accept returns or provide refunds.

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1. Returns Policy

• Once an order is placed and delivered, it is considered final and cannot be returned.

• We encourage you to review product descriptions, specifications, and details carefully before making a purchase.

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2. Refunds Policy

• We do not offer refunds for any reason, including but not limited to dissatisfaction with the product or a change of mind.

• Refunds will only be processed in cases where the product is not delivered due to an error on our part.

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3. Damaged or Defective Products

Although we do not accept returns, if your order arrives damaged or defective:

• Contact us within 48 hours (2 Days) of delivery (Contact Us).

• Provide detailed information and photographs of the damaged or defective product.

• We will investigate and offer a resolution at our sole discretion, which may include a replacement or partial credit, depending on the situation.

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4. Cancellations

Orders can only be canceled before they are shipped. Once shipped, the order cannot be canceled or refunded.

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5. Contact Us

If you have any questions about this Return and Refund Policy, please contact us at:
The Haven Store

Click to Contact: Contact Us
Email:

Direct Message at: Instagram (@thehavenstores.com_)