Shipping Policy

Effective Date: [01/02/2025]

Thank you for shopping at The Haven Store. This Shipping Policy explains how we handle shipping and delivery for the products purchased on our website www.thehavenstores.com.

1. Shipping Coverage

We currently ship only within India.

2. Shipping Charges

Free Shipping for all orders.

3. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

4. Estimated Delivery Time

Shipping Delivery Time 5–7 business days (Approx).
Delivery times may vary based on the destination and external factors beyond our control, such as courier delays or weather conditions.

5. Tracking Your Order

Once your order is shipped, you will receive an email with tracking details or Check Track Order option in My Account to monitor your shipments progress.

6. Shipping Partner

We partner with reliable logistics providers to ensure timely and safe delivery of your products.

7. Delayed or Lost Shipments

While we strive to deliver your order on time, delays can occur due to unforeseen circumstances. If your order is significantly delayed, please Contact Us for assistance.

8. Incorrect Shipping Information

Ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Damaged or Missing Items

If your order arrives damaged or with missing items:

Notify us within 48 hours (2 Days) of delivery.
Provide photos of the damaged package and products.
We will investigate and resolve the issue promptly.

10. Order Cancellation and Changes

You may cancel or modify your order before it is shipped.
Once shipped, cancellations or changes are not allowed.

11. Contact Us

If you have any questions about this Shipping Policy, please contact us at:
The Haven Store

Click to Contact: Contact Us
Email:

Direct Message at: Instagram (@thehavenstores.com_)