Effective Date: [01/02/2025]

Welcome to The Haven Store. These Terms and Conditions ("Terms") govern your use of our website www.thehavenstores.com ("Website") and the purchase of products available on it. By accessing or using our Website, you agree to these Terms. Please read them carefully.

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1. Acceptance of Terms

By visiting our Website and/or purchasing a product, you agree to be bound by these Terms, including any policies referenced herein. If you do not agree to these Terms, please discontinue using our Website.

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2. Eligibility

To use this Website, you must:

• Be at least 16 years old or have parental/guardian consent if you are under 16.

• Provide accurate and complete information during the registration or checkout process.

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3. Products and Pricing

3.1 Product Descriptions

We strive to ensure product descriptions are accurate. However, we do not guarantee that the descriptions, images, or other content on the Website are error-free, complete, or current.

3.2 Pricing

• Prices are listed in Indian Rupees (INR).

• We reserve the right to modify prices without prior notice.

• Any applicable taxes or shipping charges will be displayed during checkout.

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4. Orders and Payments

4.1 Order Acceptance

We reserve the right to accept or decline your order for any reason, including product availability or errors in pricing.

4.2 Payment

• All payments are processed securely through third-party payment gateways.

• By providing payment information, you confirm that you are authorized to use the payment method.

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5. Shipping and Delivery

• We deliver products only within India.

• Estimated delivery timelines are provided at checkout and may vary.

• Shipping costs, if any, will be disclosed during checkout.

• We are not responsible for delays caused by third-party logistics providers.

• For detailed Shipping information, refer to our Shipping Policy.

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6. Return, Refund, and Cancellation Policy

6.1 Returns and Refunds​

• At The Haven Store, all sales are final. As of now we do not accept returns or provide refunds for any products once sold.

6.2 Cancellations

• Orders can be canceled only before they are shipped. Once shipped, orders cannot be canceled or refunded.

For detailed return and refund information, refer to our Return and Refund Policy.​

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7. User Conduct

You agree not to:

• Use the Website for unlawful purposes.

• Interfere with the Website's operation or security.

• Submit false or misleading information.

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8. Intellectual Property

All content on the Website, including text, images, logos, and designs, is the intellectual property of The Haven Store. Unauthorized use of any content is prohibited.

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9. Disclaimer of Warranties

The Website and its content are provided "as is" without warranties of any kind. We do not guarantee that the Website will be error-free or uninterrupted.

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10. Limitation of Liability

To the extent permitted by law, The Haven Store shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our Website or products.

• Delays or failures beyond our reasonable control.

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11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date.

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12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.

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13. Contact Us

If you have any questions about this Terms and Conditions, please contact us at:
The Haven Store

Click to Contact: Contact Us
Email:

Direct Message at: Instagram (@thehavenstores.com_)